JC'S Interactive Systems Internet Acceptable Use Policy & Customer System Use Agreement

Effective May 1, 2004 our Terms of Service will change. Please note the changes in red text below.

This Acceptable Use Policy constitutes an Agreement between JC's Interactive Systems  ("Your ISP") and it's account holders ("Customers") and System Users. This Agreement applies to all JC's Interactive Systems Customers and all users of the JC's Interactive Systems network system, including dial-up account holders, ftp access account holders and all users accessing any World Wide Web server hosted on JC's Interactive Systems network computers, servers and related systems ("System Users"). This Agreement represents the complete agreement and understanding between JC's Interactive Systems and its Customers and System Users and supersedes any other written or oral agreement. Upon notice published on-line via JC's Interactive System's web site, (http://www.jcis.net) JC's Interactive Systems may modify the terms and conditions of this Agreement. JC's Interactive Systems reserves the right to discontinue or change services offered.

Use of your account constitutes your approval and acceptance of this agreement. Acceptance of this agreement is a condition to use of the JC'S Interactive Systems network system.

If you do not agree to these terms and conditions, you are not permitted to use the JC'S Interactive Systems network system. If you are an account customer, please notify our billing department at 1-800-729-9992 so we can initiate closure of your access account.

Terms and Conditions and Acceptable Use

Limitation of Warranty - JC's Interactive Systems makes no warranties of any kind, whether express or implied, for the service it is providing. JC's Interactive Systems also disclaims any warranty of merchantability or fitness for a particular purpose. JC's Interactive Systems will not be responsible for damages suffered by any Customer, including, without limitation, incidental or consequential damages or lost profits. This includes loss of data resulting from delays, non-deliveries, misdeliveries, system failures or service interruptions caused by any source whatsoever, including JC's Interactive System's own negligence, subscriber's errors or omissions, or due to the fault of third parties. Customers understand and agree that JC's Interactive Systems undertakes no obligation to maintain, protect or safeguard Customer's data stored on any JC's Interactive Systems equipment and Customer agrees to accept responsibility for maintaining backup copies of all such data. Customer agrees to upload and store data to JC's Interactive Systems equipment at Customer's own risk and Customer expressly assumes such risk.

Compliance with Law and Intellectual Property Rights - Customers and System Users agree that all services provided by JC's Interactive Systems will be used only for proper legal purposes and in a lawful manner. Transmission or publication of any information, data or material in violation of any U.S., State or international law or regulation is strictly prohibited. This includes, but is not limited to, material protected by copyright, trademark, trade secret law or any other law, as well as threatening, offensive, harassing, obscene or pornographic material or content. Customers and System Users warrant that any data uploaded for publication on JC's Interactive System's web servers does not violate or infringe any copyright, trademark, patent, statutory common law or proprietary interest of others or contain anything obscene or libelous.

Removal and Destruction of Illegal or Offensive Data - Customers and System Users agree that JC's Interactive Systems shall have the absolute right to remove any and all materials which, in the sole and unrestricted discretion of JC's Interactive Systems, violate law or fail to conform with this Agreement and the acceptable uses described herein. Such materials may be removed and destroyed at any time, without prior notice.

Indemnity - Customers and System Users agree to defend, hold harmless and expeditiously indemnify JC's Interactive Systems from any liability, claim, loss, damage or expense arising out of the Customer's or System User's breach or violation of any term, condition or covenant contained in this Agreement; or resulting from the use of any JC's Interactive Systems system network or service.

Use of Network Access - JC's Interactive Systems access and web server accounts cannot be transferred or used by anyone other than the JC's Interactive Systems Customers or authorized System Users. Customers and System Users may not sell, lease, rent or assign an Internet connection or parts of the connection to any party without the express, prior written approval of JC's Interactive Systems. Use of Network bandwidth is expected to be reasonable and moderate. JC's Interactive Systems reserves the right to impose additional charges for use of Network bandwidth in excess of reasonable or allocated amounts. Customer will receive advanced notice of JC's Interactive Systems intent to impose any such charges.

Account Cancellation - JC's Interactive Systems reserves the right to refuse service or cancel service for any reason without prior notice. In case of cancellation, unused fees for the current month will not be refunded or pro-rated. Customers must notify JC's Interactive Systems in writing to cancel service. Customers canceling service (within 30 days of initial sign-up) due to inoperable conditions of the internet on their computer system will have their monthly service fee fully refunded.

Agreements with Minors - JC's Interactive Systems requires that its agreements be made with a person who is qualified to contract. As such, Customers must be over the age of eighteen (18) years. Otherwise, a parent or guardian must accept this agreement and assume responsibility for payment of JC's Interactive Systems services and for Customer's compliance with this Agreement.

Disruption of Network Services, Excessive Use - Customers and System Users shall ensure that use of JC's Interactive System's network services shall not disrupt JC's Interactive Systems, its associated networks or equipment forming part of JC's Interactive System's or the internet's systems. Customers and System Users shall not transmit any communication where the meaning of the message, or its transmission or distribution, would violate any applicable law or regulation or would likely be offensive to the recipient thereof. No message may be mass distributed, "broadcast," or otherwise sent on an intrusive basis to any JC's Interactive Systems user or to any directly or indirectly attached network. Use of JC's Interactive System's Internet connection in a manner that is disruptive, damaging, unlawful, offensive, or intrusive as determined by JC's Interactive Systems shall be considered a breach of this Agreement and may result in cancellation of service. It is not acceptable to use JC's Interactive System's services and facilities to interfere with or disrupt other network users, services or equipment. Such interference or disruption includes, but is not limited to: - improper, harassing or offensive distribution of unsolicited advertising, - excessive newsgroup cross-posting, - transmissions of any type or quantity that causes disruption of service to others, - propagation of computer worms or viruses, - use of the network to make unauthorized entry to other computer networks, information or communications devices or resources, - sustained, excessive use of JC's Interactive System's access service, equipment or network connection without prior arrangement with JC's Interactive Systems.

Automated Software and Connections - The installation, compiling, use, or implementation of any of the following is prohibited without express permission: robots, bots, mail bombs, syn bombs or attacks, spamming of any kind, etc. Any process that causes excessive use of system resources to the point where other users may be affected is strictly prohibited. Software may not be installed on or compiled on any JC's Interactive Systems server without prior explicit permission. The use of any unattended connection software is prohibited without prior permission. All JC's Interactive Systems access accounts are for the use of human beings and require that a human being be present to initiate and monitor connections. Any violation may result in immediate termination of service.

Billing Information - Our billing system is a server controlled automated computer system. The customer's billing cycle will begin on the date of sign-up for JC's Interactive Systems Internet service. The customer will submit payment for their Internet service prior to the month of Internet service being provided, and will continue to be billed every 30 calendar days thereafter, or until JC's Interactive Systems receives written notification to close the account. JC's Interactive Systems does not bill for Internet services in arrears. All Internet billing accounts are due within 10 days of the customers billing day. Delinquent accounts are subject to late fees and/or account deactivation. Accounts that remain unpaid for 30 days or more will be automatically terminated, and a 1.5% finance charge will be accessed. The unpaid balance will be sent to the collection agency. Accounts terminated at any point during the month, will be charged for the entire month. There are no refunds allowed for the Internet Access. Limited usage plans, (Personal and Basic accounts) will be charged $1 per hour for each additional hour over the monthly limit.

Please note that as of May 1, 2004 we will be implementing a late charge on past-due Internet accounts. This includes Wireless, DSL, Dial-up, and Web Site Hosting. This fee will be assessed on the 25th day AFTER payment is due. If you have questions or to set up a payment beyond the due date, please call us at 707-425-7100.

Additional Telephone Charges - JC'S Interactive Systems is NOT responsible for any long distance telephone charges. Please make sure you are using the local telephone number for your area. Contact your telephone service provider to verify if these numbers are local in your area. Our Dial-Up Numbers are as follows:

Fairfield,Suisun, Cordelia, Travis AFB & Vacaville

56K-thru ISDN (707)421-0576

All modem speeds (707) 678-4072

All modem speeds (707) 747-4763

DSL Information - DSL is a one year contractual commitment. If for any reason the contract is broken prior to the one year commitment, Pacific Bell will incur charges for the set up fee that has been waived. This is an undisclosed amount. JC'S Interactive systems will charge an early termination fee of $100.00 for associated setup fees. Payment for DSL is by credit card only. Any account suspended for Nonpayment will be billed by Pacific Bell an undisclosed amount for reconnection charges. JC'S will also incur a $25.00 re-activation fee for all suspended DSL accounts. Basic DSL is designed for single computer use only unless specified otherwise by JC'S Interactive Systems. JC'S does not prorate monthly fees. Accounts terminated at any point during the month will be charged for the entire month. No refunds are allowed on DSL Internet. Any unpaid balance for DSL accounts over 30 days will be sent to a collection agency for payment.